Rachel Koster earned her Master’s Degree in Interior Architecture from Kansas State University. She is an expert in what’s called 3-D visualization technology. She is also an expert in commercial real estate , particularly health care space design and development. We picked her brain and covered everything from how medical space design affects a patient mood to how it affects work flow and staff morale. How can elements such as colors, hallway width and lighting make a huge impact on your practice?
We covered leasing, negotiations and location selection. Have you considered getting into the commercial real estate arena? It’s a tricky business and you’re going to want to hear what Rachel has to say. We really covered a lot of ground and this is definitely an episode you don’t want to miss. So let’s get started…
-What is Internal Architecture? How does space affect your mood?
-3D Visualization Software. Sketchup.com.
-2nd Generation Spaces vs. New construction.
-Knowing what your goals are. How many exam rooms will you need? How much administration space do you need? Meeting room?
-Opening a new office? Who do you need to speak with first? What are the steps to making a successful transition.
-The elements of Internal Architecture. The reception desk. Open spaces. Hallway widths. Work flow. Colors
-How do you use the medical office to reflect the personality of the medical provider?
-The importance of collaboration between the design team, the provider and the medical team.
-Where to go to get ideas and stratifies for your office design.
-Existing Office: What can you do in a day or weekend to transform your medical practice space? What are some quick fixes?
-Traffic choke points. Focusing on patient flow and efficiency. Making sure your patients don’t get “lost in a maze” on the way out!
-Measuring your patients’ experience. The importance of first impressions.
-Each area can be a different experience. The waiting area is a different experience than the exam room.
-Location, Location, Location! Retail vs. Medical office park. Parking, highway proximity and ease of access.
-Commercial real estate.
-You need help. How to qualify and assess a real estate professional.
-Negotiating a lease. Remember, all leases are written for the landlord, not you.
-What to look for and what to avoid in a lease agreement. Exclusivity clauses.
-Thinking about getting into the commercial real estate business? Should you lease or purchase office space? Assessment fees. Your legal rights. Flood plains.
-Dealing with practice partners as it relates to real estate.
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