Show Notes:
Category: Mini episode
-Best time to seek your patients’ feedback
-Patient survey results are actually medical data.
-Everyone else is surveying your patients (practice, hospital, insurance companies, etc.) They’re your patients, why aren’t you?
-Survey your own patients. When you leave it to others, you leave your data to them too.
-The power of three. Why you should start your survey with only three questions.
-Using number codes to turn subjective feedback into comparative metrics.
-How often should you compile and examine survey results data?
-How your patient survey data can give you leverage when negotiating with your partners, your practice or your hospital.
-How do you know your patients are improving? Patient responses are medical outcomes.
-How creating surveys and working with data can help clarify your own decision making.
-How to start your own survey experiment.
-Keep it simple and clinically focused.
-Come up with your three questions and share them with us.
-Surveys are more than a measuring tool. How surveys can be an enhancement tool for your teams’ morale and performance.
Learn more:
http://www.ahrq.gov/cahps/about-cahps/cahps-program/cahps_brief.html
